Privacy Policy

Overview

This Privacy Policy describes how Cuddles & Creations (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect:

Personal Information

  • Name
  • Email address
  • Shipping address
  • Phone number

Order Information

  • Details of your purchase
  • Uploaded photos for custom portraits

Technical Information

  • IP address
  • Browser type
  • Device information

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Create your custom portrait artwork
  • Communicate with you about your order
  • Improve our website and services
  • Prevent fraud and ensure security

3. Uploaded Photos

By uploading images to our website, you agree that:

  • You own the image or have permission to use it
  • We may use the image to create your product

We treat your images with care and respect your privacy.

4. Sharing Your Information

We only share your information when necessary, including:

  • Payment providers (e.g. Stripe, PayPal)
  • Shipping providers (e.g. Australia Post)

We do not sell or rent your personal information to third parties.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no online system is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Analyse website traffic

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Ask for your data to be deleted

To do so, please contact us using the details below.

8. Third-Party Services

Our website may include links or services from third parties.
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please

contactinfo.cuddlesandcreations@gmail.com